Privacy Policy

Ducatella ("we", "us", or "our") provides an AI-powered data analysis and decision-support platform for location-independent investors. We are committed to protecting the privacy of visitors to our website and users of our platform. This Privacy Policy describes the categories of information we may collect, how that information is used, and the choices available to you.

By accessing or using our website or platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described here, please do not use our services.

We may collect information in the following general categories:

Information you provide directly: such as your name, email address, company details, and any information submitted through contact forms, account registration, or correspondence with us.

Usage and technical data: such as IP address, browser type, device information, pages visited, referring URLs, and interaction patterns, typically collected automatically through standard web technologies.

Platform and account data: information generated through your use of the platform, including preferences, configuration settings, and data you upload or input for analysis purposes.

We do not knowingly collect sensitive personal data unless it is explicitly provided by you and necessary for the purpose for which it was submitted.

Information we collect may be used to:

— Provide, operate, and maintain the website and platform
— Respond to inquiries and provide customer support
— Improve, personalise, and develop our services and features
— Communicate updates, security notices, and administrative messages
— Monitor usage patterns and troubleshoot technical issues
— Comply with legal obligations and enforce our terms

We do not sell personal information to third parties.

Where applicable data protection law requires a legal basis for processing personal data, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights and freedoms.

Our website may use cookies and similar tracking technologies to recognise your browser, remember preferences, and understand how visitors interact with our pages. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used; however, some parts of the website or platform may not function properly without them.

We may share information with trusted service providers who assist us in operating our website and platform (such as hosting, analytics, or communication tools), provided they agree to handle the information in accordance with this Policy. We may also disclose information where required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

We do not share personal information with third parties for their own independent marketing purposes without your consent.

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will take reasonable steps to securely delete or anonymise it.

We implement reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

As Ducatella operates online, information may be processed and stored in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

Depending on applicable law, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our website.

Our website or platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and continued use of our website or platform after changes take effect constitutes acceptance of the revised Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact details provided on our website or at our registered address listed in the footer of this site.